While we definitely specialise in higher volume workflows, we also cater to small sole practitioners starting out. Obviously there are economies and efficiencies of scale, and from $500k your client fee upwards we can justify providing a permanent, dedicated and exclusive remote team, and that is where we excel. There is no upper limit and we have several clients well into 7 figures of workflow with us.
Our normal entry level is an undertaking of at least $100k – $120k in client fee outsourced over a fiscal year. This is enough to support a small remote team that does your work with a consistent team leader and small support team behind them to avoid unnecessary changes in personnel.
Below the minimum standard entry level is what we call a “casual client” with no commitment, and we will look at on a case by case basis. Criteria will include time of year/how busy we are, what your needs and intentions are, the scope of work, and the potential to grow with us going forward. Requirements are an acceptance that without a dedicated team, work is done as we can fit it in around other clients who have made the commitment. We have many happy small casual clients, but you must be willing to invest more time and energy into solving problems without the resources of a dedicated team.